Casino Scorer Privacy Policy – Your Data Is Completely Safe With Us

Welcome to Casino Scorer's Privacy Policy. This document explains what information we collect when you use our website or mobile app, and exactly what we do with it.

This Privacy Policy applies to all Casino Scorer services — including the main website, Android and iOS apps, live chat system, and email communications. Continued use of Casino Scorer constitutes your acceptance of this Privacy Policy.

We understand that people have concerns about their personal data in the digital world. That's why we've written this Privacy Policy in plain, straightforward language — so you can clearly understand what we do and don't do with your information.

Casino Scorer collects two types of data — what you provide directly, and what is gathered automatically.

We do not collect sensitive information without your consent. Details such as religion, political views, or health information are neither relevant to Casino Scorer nor collected.

Casino Scorer collects your information in several ways. We believe in being fully transparent about each of them.

• Registration Form: Information you provide when creating an account — such as your name, mobile number, email address, and so on.
• KYC Verification: A photo of your national ID or passport is collected to verify your identity.
• Transaction Records: Every deposit and withdrawal is automatically recorded.
• Cookies & Trackers: Cookies are used to understand how the website is being used.
• Support Contact: Records of live chat or email conversations are retained.
• Device Logs: IP address, browser version, and app version are logged automatically.

Your consent is obtained before collecting certain data — particularly for marketing communications. You may withdraw that consent at any time.

Casino Scorer uses your data only for legitimate and necessary purposes. Each purpose is clearly outlined below:

• Account Management: To verify login, password resets, and account authentication.
• Payment Processing: To ensure deposits and withdrawals are processed securely.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To respond accurately to your complaints and inquiries.
• Responsible Gaming: To monitor gaming behaviour and identify potentially risky patterns.
• Service Improvement: To analyze usage patterns and improve your experience on the platform.
• Legal Obligations: To retain data required to meet regulatory compliance obligations.

Casino Scorer does not sell your personal data. However, limited information is shared with trusted third parties where necessary to deliver our services.

• Payment Providers: Payment processors such as bKash, Nagad, and others receive the information necessary to process transactions. They are governed by their own privacy policies.
• Game Providers: Providers such as Evolution and Pragmatic Play receive user IDs and session data to operate their games.
• KYC Verifier: Accredited third-party auditors are used for identity verification.
• Legal Authorities: Disclosure of data may be required under a lawful order from a court or regulatory authority.

All third-party partners are bound by confidentiality agreements and may only use the data they receive for specified purposes. Casino Scorer regularly monitors their compliance.

Casino Scorer uses cookies and similar technologies on its website and app to keep your browsing experience smooth and to improve our services.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

Anonymous data is collected in the Casino Scorer app for crash reporting and performance monitoring. This data contains no personal identifiers.

As a Casino Scorer user, you have a number of rights over your own data. These rights belong to you — and we are committed to upholding them.

Casino Scorer does not retain data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: Up to 7 years, in compliance with financial regulatory requirements.
• KYC Documents: 5 years after account closure.
• Support Conversations: Deleted 2 years after the last interaction.
• Log Files: Automatically deleted after 90 days.

Casino Scorer takes the following measures to protect your data:

• 256-bit SSL/TLS encryption on all connections.
• All data stored in our database is secured with AES-256 encryption.
• Server access is restricted to authorized personnel only, with mandatory two-factor authentication.
• Regular security audits and penetration testing.
• In the event of a data breach, affected users will be notified within 72 hours.

To keep pace with the evolving digital landscape and legal requirements, Casino Scorer may update this Privacy Policy from time to time. You will be notified in advance of any significant changes via your registered email or SMS.

You can always check when the policy was last updated by looking at the date at the top of the page. Continued use of Casino Scorer after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please reach out to us through the following:

• Email: support@casinoscorer.ws
• Subject: Write "Privacy Policy Query" in your message
• Live Chat: Available at the bottom-right corner of any page on the site
• Response Time: Within 2 business days